Support Coordination

Support Coordination helps NDIS participants understand and effectively use their plan. It connects individuals with the right service providers and ensures supports are working together to achieve their goals. Support Coordinators assist in resolving service issues and overcoming barriers. They also help build the participant’s capacity to manage their own supports over time. The level of support provided can vary depending on individual needs. Support Coordination is focused on empowering participants with greater choice and control. Ultimately, it supports confident, independent living in line with NDIS goals and standards.

What is Included in Support Coordination Service :-

1) Understanding and implementing your NDIS plan

Navigating your NDIS plan can be confusing, especially if you’re new to the scheme. Our Support Coordinators take the time to explain your plan in clear, simple terms—breaking down your goals, budgets, and the types of supports available to you. We work with you to prioritise your goals and develop a clear strategy to use your funding effectively. Whether it’s Core Supports, Capacity Building, or Capital Supports, we ensure you understand how each part of your plan works and how to make informed decisions about your care.

2) Connecting with the right service providers

Finding the right service providers can make all the difference in achieving your goals. We help you identify, compare, and connect with trusted providers that best suit your needs, preferences, and cultural background. This includes everything from allied health professionals and support workers to community programs and specialised services. We also help with service agreements, scheduling, and making sure your providers understand your goals and how best to support you. If something’s not working, we help you explore alternatives.

3) Building your capacity for independence

One of our key goals is to help you become more confident and independent in managing your own supports. This means giving you the tools, knowledge, and skills to make informed decisions, coordinate services, and advocate for yourself. Whether it’s learning how to monitor your funding, book your own services, or communicate effectively with providers, we’re here to support you every step of the way. Over time, this reduces your reliance on support coordination and builds long-term self-management skills.

4) Overcoming barriers and resolving service issues

Sometimes things don’t go as planned services may fall short, needs may change, or unexpected challenges can arise. We act as your advocate and problem-solver, helping you resolve conflicts, overcome barriers, and adjust your support arrangements as needed. This includes liaising with providers, attending meetings on your behalf, addressing funding or access issues, and supporting you through changes to your NDIS plan. Our goal is to ensure your supports remain effective, responsive, and aligned with your personal goals.

How Can I Access This Type of Support?

Our Support Coordinator will help help participants navigate their NDIS plan and connect with the right supports to achieve their goals. Our experienced coordinators work closely with participants, families, and providers to ensure supports are tailored, effective, and aligned with your goals, empowering participants to live with greater independence and confidence. All services are delivered in line with NDIS Practice Standards, ensuring professional, ethical, and participant-focused support.

Benefits of Support Coordination

Simplifies Your NDIS Journey : Support Coordinators help you understand your plan and make it easier to navigate the NDIS system.
Connects You with the Right Providers : They find and link you with trusted service providers who fit your specific needs and preferences.
Resolves Issues Quickly : They help address problems with services or providers, ensuring your supports work smoothly.
Coordinates Multiple Supports : Resolves Issues Quickly : They help address problems with services or providers, ensuring your supports work smoothly.
Personalised and Participant-Focused : Supports are tailored to your unique goals, preferences, and circumstances.
Advocates on Your Behalf : They can represent you in meetings and help communicate your needs to providers and the NDIS..